Privacy Policy

At Sook Organic, we are committed to protecting the privacy and security of our customers and visitors. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your choices regarding your personal information. By accessing or using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and billing/shipping address when you place an order, sign up for our newsletter, or contact us for support.

1.2 Payment Information: When making a purchase, we collect payment information, including credit card details, to process your transaction securely. Please note that we do not store your payment information once the transaction is completed.

1.3 Website Usage Information: We may collect non-personally identifiable information about your visit to our website, including your IP address, browser type, operating system, and referring website. This information helps us analyze trends, administer our website, and improve your user experience.

2. Use of Information:

2.1 Personal Information: We use your personal information to fulfill your orders, communicate with you about your purchases, respond to your inquiries, provide customer support, and send you promotional emails if you have opted-in to receive them. We may also use your information to personalize your experience on our website.

2.2 Payment Information: Your payment information is used solely for processing transactions and is not shared with third parties except as necessary to fulfill your order.

2.3 Website Usage Information: We use website usage information to analyze user behavior, improve our website’s functionality and performance, and enhance the overall user experience.

3. Information Sharing:

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform certain business functions on our behalf, such as payment processing, shipping, and marketing. These service providers have access to personal information only to the extent necessary to fulfill their responsibilities and are obligated to maintain its confidentiality.

3.2 Legal Requirements: We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or investigate fraud or security issues.

4. Data Security:

We implement appropriate technical and organizational measures to protect the personal information we collect and maintain against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices:

5.1 Opt-Out: If you no longer wish to receive promotional emails from us, you can unsubscribe by following the instructions provided in each email or by contacting us directly.

5.2 Access and Correction: You have the right to access, update, or correct your personal information. If you would like to exercise this right, please contact us using the information provided below.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of our website after the revised Privacy Policy is posted will signify your acceptance of the changes.

7. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Sook Organic, please contact us

Thank you for trusting Sook Organic with your personal information.